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Plenova privacy policy

Last updated: February 25, 2026

The website collects no data

First, a note about this website: it collects no personal data. No account is required, no forms are offered, no cookies are placed in your browser, and no analytics tools are used. Browsing the site is fully anonymous.

The policy below describes the data handling that applies to the Plenova mobile app, published by Pool Studio.

1. Information we collect (mobile app)

1.1 What is personal data?

Personal data means any information related to an identified or identifiable natural person. It includes identifiers (name, email, phone), location data (GPS, IP address), online identifiers (username, cookies), and specific elements (age, gender, preferences).

Plenova does not collect any direct identification data unless the user voluntarily contacts support.

1.2 Types of data collected

Data sent directly by the user:

Data collected automatically:

Data collected through third-party services:

1.3 Use of access permissions

Three permissions require explicit consent:

2. How we use the collected data

2.1 Service analysis and optimization

The data lets us understand user preferences, fix bugs, and improve technical performance.

2.2 Delivering core features

Plant identification, health diagnosis, personalized recommendations, bouquet generator, seasonal advice, and Premium subscription management via RevenueCat.

2.3 Notifications and reminders

Care data is used to generate watering reminders (free version) and advanced reminders (Premium). All notifications can be turned off in the app settings.

2.4 Compliance with legal obligations

Your data may be processed in response to a valid legal request or court order.

3. Sharing and disclosure of data

3.1 Sharing with third-party service providers

Plenova does not sell any personal data.

3.2 Legal compliance

Your data may be disclosed to comply with a legal obligation or to defend the rights and property of Pool Studio.

4. Data security

4.1 Limits and responsibilities

No method of transmission over the Internet or electronic storage is fully secure. In the event of a breach, Plenova commits to inform the affected persons as soon as possible in accordance with legal obligations.

4.2 Third-party access and subcontractors

Our subcontractors (RevenueCat, Google Gemini, Vercel) are contractually required to meet strict security standards.

4.3 Reporting security incidents

To report any suspected security issue, write to poolstudio.apps@gmail.com.

5. Data retention

5.1 Retention criteria

5.2 Data deletion

A deletion request triggers immediate account deactivation and full data deletion within 30 days at most, unless legal obligations require otherwise.

5.3 Anonymized retention

Some anonymized data may be kept for statistical or analytical purposes.

5.4 Legal obligations

Retention beyond the periods above is possible to meet legal, tax, or judicial requirements.

6. Your rights regarding your personal data

In accordance with GDPR and CCPA, you have the following fundamental rights.

6.1 Right of access

You can request all information about the data collected about you: nature, purposes, recipients.

6.2 Right to rectification

You can request the correction or update of inaccurate, outdated, or incomplete data. Some of these changes are possible directly from the app settings.

6.3 Right to restriction of processing

Available if you contest the accuracy of the data, in case of unlawful processing, or if you need to defend your legal rights.

6.4 Right to object

You may object if processing is based on Pool Studio's legitimate interests or on direct marketing.

6.5 How to exercise your rights

To exercise your rights, contact poolstudio.apps@gmail.com, specifying which right you wish to exercise.

You will receive a reply within one month at most, extendable by two months if the request is complex.

7. Links to third-party sites

The app contains links to sites not controlled by Pool Studio. Pool Studio declines any responsibility regarding the privacy policies, content, security, or interactions on these third-party sites.

To report an issue with an external link, write to poolstudio.apps@gmail.com.

8. Changes to this privacy policy

This policy may be updated to reflect legal, regulatory, or technical changes. Updates will be published in the app along with their date.

Continued use of the app after a change implies acceptance of the updated terms.

9. Contact

For any question regarding this policy: poolstudio.apps@gmail.com.

10. Languages

In case of divergence between the French and English versions of this policy, the French version prevails.